This Shipping Policy explains how Closet Wear processes, ships, and delivers orders placed by customers within Pakistan. It outlines shipping charges, delivery timelines, payment methods, and responsibilities related to order delivery. By placing an order with Closet Wear, customers agree to the terms described in this policy.
About Closet Wear Shipping
Closet Wear is a Pakistan-based clothing brand and currently provides delivery services within Pakistan only. All orders are processed and shipped locally. International shipping is not available at this time.
Shipping Charges
Shipping charges are not fixed and depend on the customer’s delivery location. The applicable shipping cost is calculated and displayed at checkout before the order is confirmed. Charges may vary based on city, area, or courier service rates, and Closet Wear reserves the right to update shipping charges when required.
Payment Methods and Order Confirmation
Closet Wear offers Cash on Delivery as well as prepaid payment options throughout Pakistan. Orders are processed after successful verification. In certain cases, customers may be contacted via phone or email to confirm order details. Orders that cannot be verified may be delayed or cancelled.
Order Processing Time
Once an order is confirmed, it is processed within one to three working days. This includes order verification, packing, and preparation for dispatch. Processing times may be longer during sales, promotions, or periods of high order volume.
Delivery Time
After dispatch, delivery usually takes two to five working days in major cities. Deliveries to smaller cities, towns, or remote areas may take additional time depending on courier coverage. Delivery timelines are estimates and may be affected by weather conditions, public holidays, strikes, or courier-related delays.
Courier Services
Closet Wear works with reliable courier partners to ensure orders are delivered safely. Once an order has been handed over to the courier service, Closet Wear is not responsible for delays during transit. Tracking details may be shared with customers once the order is dispatched.
Customer Address Responsibility
Customers are responsible for providing complete and accurate shipping information at the time of checkout. Closet Wear will not be responsible for delivery delays or failed deliveries caused by incorrect addresses, incomplete details, or unreachable contact numbers.
Failed or Returned Deliveries
If a delivery attempt fails due to customer unavailability, refusal to accept the order, or incorrect delivery information, the parcel may be returned to Closet Wear. Re-dispatch of such orders may require additional shipping charges, which will be communicated to the customer before re-shipping.
Delivery Limitations
Closet Wear does not offer same-day, next-day, or urgent delivery services. All orders are shipped according to standard courier timelines. Delivery schedules may vary during peak seasons or unforeseen circumstances.
Contact Information
For any shipping-related questions, concerns, or assistance, customers may contact Closet Wear by phone or WhatsApp at +92 343 2539286 or by email at official.closetwear@gmail.com. Our support team aims to respond promptly and assist with shipping and delivery inquiries.